Terms & Conditions

Terms & Policies – Aerostays

Welcome to Aerostays. By booking a stay, using our services, or visiting our website, you agree to follow the terms and conditions mentioned below.

1. Booking & Reservation

  • All bookings are subject to availability and confirmation.

  • A valid government ID proof is mandatory for all guests at check-in.

  • Advance payment may be required to confirm your booking.

  • Room rates may change depending on season, demand, and booking date.

2. Check-In & Check-Out

  • Check-in time: 01:00 PM
  • Check-out time: 11:00 AM
  • Early check-in or late check-out is subject to availability and may involve extra charges.

3. Cancellation & Refund Policy

  • Cancellations made 7 days before check-in – Full refund.
  • Cancellations made 3–6 days before check-in – 50% refund.
  • Cancellations made less than 3 days before check-in or no-shows – No refund.

4. House Rules

  • Smoking inside rooms is strictly not allowed.

  • Loud music, parties, or gatherings are not permitted unless approved by management.

  • Guests are responsible for their personal belongings; Aerostays is not liable for any lost or stolen items.

  • Any damage to property, furniture, or items will be charged to the guest.

5. Guest Conduct & Safety

  • All guests must behave respectfully with staff and other guests.
  • Management has the right to deny accommodation or ask guests to leave in case of misconduct, unlawful, or disruptive behavior.

6. Use of Facilities

  • Guests are welcome to use property facilities as per guidelines.

  • Activities like bonfire, café, or guided tours depend on availability and weather conditions.

7. Privacy Policy

  • Personal details collected during booking or inquiry will only be used to provide our services.
  • All guest information is kept safe and confidential.

8. Amendments

  • Aerostays may update or change these terms and conditions anytime. The latest version will always be available on our website.

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