Privacy Policy – Aerostays
At Aerostays, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you share with us through our website, booking platforms, or direct communication.
1. Information We Collect
We may collect the following details when you interact with us:
- Personal Details: Name, contact number, email address, and government ID proof (required for check-in).
- Booking Information: Dates of stay, number of guests, and room preferences.
- Payment Information: Only necessary billing details, processed securely through trusted payment gateways.
- Website Data: IP address, device type, browser details, and browsing activity (through cookies).
2. How We Use Your Information
Your information is used to:
- Confirm and manage bookings or inquiries.
- Provide personalized services and offers.
- Improve our website and overall guest experience.
- Share important updates, promotions, and property information (only with your consent).
- Fulfil legal requirements or respond to law enforcement requests.
3. Data Protection & Security
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We use industry-standard security measures to keep your data safe from unauthorized access or misuse.
- Payment details are processed only through secure, encrypted gateways.
- Guest information is handled only by authorized staff.
4. Sharing of Information
We do not sell or rent your personal data. Information may only be shared with:
- Authorized staff and service providers (e.g., housekeeping, booking systems).
- Legal authorities, if required under applicable laws.
5. Your Rights
As our guest, you have the right to:
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Access, correct, or request deletion of your personal information.
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Opt out of marketing emails or promotional updates anytime.
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Request a copy of the data we hold about you.
👉 To exercise these rights, please contact us at Info.Aerogreenhomestays@gmail.com
6. Cookies
We use cookies to enhance your browsing experience.
- You can disable cookies in your browser settings, but this may affect certain website features.
7. Updates to this Policy
From time to time, we may update this Privacy Policy. The latest version will always be available on our website with the revised date.
Contact Us
If you have any questions or concerns about this Privacy Policy, you can reach us at:
- Email: Info.Aerogreenhomestays@gmail.com
- Phone: +91 99888-06767